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You didn't go solo
to drown in admin.
You went solo for the control and the margin, then picked up four jobs: injector, receptionist, biller, and the person who remembers to follow up. Only the first one bills.
The math
The obvious fix is hiring someone.
A part-time front desk is the single biggest line item a solo practice takes on, and most of that role is answering the phone, chasing forms and sending reminders. That part doesn't need a person any more.
- The phone answered while you have gloves on
- Intake and forms filled in before the visit
- Follow-ups that go out whether you remember or not
- One subscription instead of four tools and a salary
The shift
Stay in the room. Everything else runs.
The AI front desk answers and books. The scribe drafts your note while you treat. Follow-ups and intake happen on their own schedule. You come out of the treatment room to a signature, not a backlog.
- AI receptionist that answers 24/7, books, and handles pricing questions
- AI Scribe, so the chart is drafted by the time you stand up
- Automated follow-ups, including reminders and post-treatment check-ins
- Self-service booking and intake that patients complete themselves
Reviews
The proof is in the practice.
From solo practitioners, single locations to multi-location groups. All 5 stars.
“Where [our old EMR] took days to respond to an issue, my Decoda team is on it in minutes. They are customizing the entire platform for our practice.”
Wendy Bowers
Clinic Owner, A Fresh Face
“They practically built a platform completely tailored to our business! If you present them with a pain point or feature — THEY WILL BUILD IT!”
Karin Stoldt
Co-CEO, The Refinery Medspa & Wellness
2 Locations
“Yes, it is a startup, but in my opinion, this is an advantage because they are going above and beyond to customize this to how we function as a business.”
Elizabeth Fleet
Operations Manager, Lush Medspa
2 Locations
“Incredibly attentive and hands-on, genuinely taking the time to understand how our business operates and making adjustments along the way.”
Caitlin Williams
Operations Manager, Hebe Medical Spa
3 Locations
“The team is on top of every question we have, easy to work with, and open to tailoring the system to how we actually operate.”
Sally Delory
Aesthetic Injector, Hebe Medical Spa
3 Locations
“Nothing short of amazing. They make it happen and are willing to make the system customized — building a platform to meet our very specific needs as a growing weight loss practice — with 15 locations! The customer service, the speed of which they innovate... is beyond what I ever expected from an EMR.”
Sophia Ro
Clinical Operations Manager, Rivas Weight Loss
15 Locations