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Billing & Payments

Collect every
dollar you earned.

Checkout runs in about 45 seconds, package credits apply themselves, and failed cards get retried without anyone chasing them.

Jessica Martinez

Checkout · Room 3

VIP

Services

Botox — Forehead (24u)

$384.00

HydraFacial SignaturePkg 3/6

$0.00

LED Add-On

$49.00

Add tip

15%

18%

20%

Custom

Subtotal$433.00

Package credit-$189.00

Tip (20%)$48.80

Tax (8.25%)$24.19

Total$316.99

Pay with

Visa ••4821

Split pay

New card

Charge $316.99

The leak

Where $4,730 goes every month.

Nobody steals it. It leaks out one missed charge, one miscounted package, one expired card at a time.

Monthly treatments$48,000

Missed collections-$2,100

Package miscounts-$1,400

Failed recurring charges-$890

Chargeback fees-$340

What you actually collected

$43,270

Revenue leaked

$4,730

Checkout should take 45 seconds.

Your front desk shouldn't be hunting through spreadsheets to verify a package balance. Everything is pre-populated from the chart.

Without Decoda

Slow

"Let me check your package balance..."

Pulls up spreadsheet, counts rows

"I think you have 2 left? Maybe 3?"

Manually types total into Square

"Do you want to add tip? On the iPad..."

Prints receipt, hands to patient

Total checkout time~2 min 30 sec

With Decoda

45 sec

Line items auto-populated from chartAuto

Package credit applied — 3 of 6 remainingAuto

Patient selects tip on screen

One tap — card on file chargedAuto

Receipt sent via SMS instantlyAuto

Total checkout time45 seconds

Built for aesthetic medicine

Your processor
will shut you down.

Mainstream processors flag peptide sales as prohibited. Retail POS systems hold thousands for weeks after a semaglutide charge. They were not built for aesthetic medicine.

Decoda's payment processing is purpose-built — injectables, weight-loss drugs, IV therapy, HRT, and PRP all process without holds, freezes, or surprise account reviews.

SemaglutideTirzepatideBotoxFillersIV TherapyHRTPRPPeptides

Mainstream processor— Account terminated

Aesthetic services flagged as prohibited

Retail POS— $12,400 held for 90 days

Semaglutide charge triggered manual review

Decoda— Processing normally

Purpose-built for aesthetic medicine

Revenue intelligence

See where the money went. Collect what is owed.

Revenue by category, collection rates in real time, and billing rules that chase outstanding balances so your front desk doesn't have to.

Revenue Dashboard

Week of April 7

Day

Week

Month

Revenue by category

Injectables$18,420

Facials & Peels$9,870

Memberships$7,250

Retail$6,460

Collection rate99.2%

Auto-collection timeline

Day 1Receipt

Day 3Reminder

Day 7Card retry

Day 14SMS notice

Carts & Quotes

Pre-build orders and send estimates by SMS. The patient accepts on their phone and the quote becomes a charge.

Payment Plans

$0-down financing for high-ticket treatments, charged on schedule, with collection tracked per plan.

Automated Invoicing

SMS on day 3, email on day 7, card on file charged on day 14. Nobody has to chase the balance.

Commission Tracking

Per-provider commission structures with payout reports generated from the ledger, not rebuilt in a spreadsheet.

The numbers

What changes after switching.

99.2%

Collection rate

Near-perfect revenue capture

3.4x

Faster checkout

45 sec avg vs 2.5 min manual

<0.5%

Chargeback rate

Industry avg is 1.5–2%

Reconciliation errors

Cash, card, credits auto-balanced

End of day.
$0 discrepancies.

See how practices are replacing 5+ billing tools with one platform that collects more, reconciles automatically, and never puts a hold on your money.

End of Day — Wednesday

Balanced

Total collected

38 transactions

$14,832.00

Cash received

Drawer verified

$1,240.00

Card charges

All settled

$13,592.00

Discrepancies

Auto-reconciled