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Check-InThe 9:00 appointment
The 9:00 appointment
starts at 9:12.
Not because anyone was late. Because three patients arrived with forms unstarted, and the front desk is now a clipboard distribution service.
Room sitting empty
Provider waiting
Front desk · 8:58 AM
9:00Sarah W.Forms not started
9:00Marcus T.Consent unsigned
9:15Priya N.No card on file
9:15Dana R.Ready
Clipboards go out. The 9:00 starts at 9:12.
The morning view
One screen your front desk lives in.
Today's appointments, who still owes a form, provider availability, and anything that needs a human, surfaced together instead of hidden behind five tabs.
- Appointment alerts, with a real empty state when all is clear
- Pending intake forms with contact details and a resend
- Appointment trends by date range, location or provider
TodayTue 24 Aug
Appointment alerts
No active alerts
Patients pending intake forms
Sarah W.Resend
(214) 555-0173·9:00 · Botox
Marcus T.Resend
(469) 555-0288·9:00 · Filler
Everything at a glance, without clicking into anything
Arrival
The work happened on Sunday.
Forms go out when the appointment is booked, not when the patient walks in. By arrival there is nothing left to collect, so check-in is one tap and the room turns on time.
- Intake and consent completed on the patient's own phone
- Card already on file, so checkout isn't a second queue
- Active care plan pre-fills provider, service and note template
- Follow-up and aftercare trigger from the service performed
Sarah W. · 9:00
Checked in
Forms sent at booking
Completed on her phone, Sunday
Card on file
Saved at intake
Care plan pre-fills the visit
Provider, service and note template
Next visit queued
Follow-up + aftercare triggered by service
The front desk tapped once. That was the whole interaction.
Beyond check-in
Who was scheduled. Who actually showed.
The same screen that runs the door runs the roster, with shifts on one side and clock-ins and their variance on the other.
Clock-insTotal variance +15m
ProviderSchedActualVar
J. Okafor8:458:41−4m
M. Reyes8:459:06+21m
T. Chen9:008:58−2m
Exports to payroll. No separate timekeeping tool.
Week of 24 AugPlano
MTWTFS
J. Okafor
M. Reyes
T. Chen
Front desk
Conflicts and holidays resolve on the same screen
“My receptionist lives and breathes in it. I want something that she loves using every day. So that's a big deal.”
Practice Owner