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Products / Care Plans

68% of patients never finish their treatment plan.

Your providers recommend a 6-session protocol. The patient shows up twice, life gets in the way, and thousands in planned treatments evaporate. Structured care plans change that.

Anti-Aging: Botox + Filler Protocol
Sarah M. — 6 months
ConsultJan
Skin AnalysisJan
Session 1Feb
Session 2Mar
Session 3Mar
Progress ReviewApr
MaintenanceMay+
Assessment
Active Treatment
Maintenance

The 68% Problem

Same patient. Two very different outcomes.

Follow Sarah M. through a 6-session anti-aging protocol — once without a care plan, and once with one.

Without a Care Plan
Sarah M. — Anti-Aging Protocol
ConsultW1
Session 1W3
?
3 wk gap
Session 2W6
—
—
$3,600 in planned treatment — lost.
With a Care Plan
Sarah M. — Same protocol, structured
ConsultW1
Session 1W2
ReminderW3
Session 2W4
MilestoneW6
Session 3W8
Follow-upW10
MaintenanceW12+
Full plan completed. $4,200 revenue realized.

Protocol Library

Your best protocols. Ready to assign.

Turn proven treatment sequences into reusable templates. Assign a standardized protocol to any patient in two clicks — consistent outcomes, every time.

Anti-Aging: Botox + Filler Protocol

6 sessions8 months142 patients
Completion rate87%
InjectablesAnti-Aging
View Protocol →

Skin Rejuvenation: Laser Series

4 sessions3 months98 patients
Completion rate89%
LaserSkin Care
View Protocol →

Weight Loss: Semaglutide Program

24 sessions12 months63 patients
Completion rate76%
Weight LossWeekly
View Protocol →

Body Contouring: CoolSculpting Series

3 sessions6 weeks51 patients
Completion rate94%
BodyContouring
View Protocol →

Adherence Intelligence

Catch drop-offs
before they happen.

See every active patient's plan progress at a glance. AI flags at-risk patients and suggests re-engagement actions before they become lost revenue.

Real-time adherence scoring per patient
AI-powered drop-off risk detection
Automated re-engagement sequences
Provider-level completion tracking

Adherence Dashboard

4 active care plans

1 at risk
SM
Sarah M.
83%
On Track
AR
Amanda R.
50%
At Risk
KL
Kim L.
25%
Engaged
JT
Jessica T.
67%
On Track

AI Insight: Amanda R. missed her last session and hasn't rescheduled in 10 days.

or

The Lifetime Value Effect

One patient. Two very different numbers.

Patient A: No care plan

$374

annual value per patient

1.4

visits / year

$267

avg spend

Patient B: With care plan

$2,246

annual value per patient

7.2

visits / year

$312

avg spend

Patients on care plans have 3.2x higher lifetime value.

Results

Treatment completion is the business model.

89%

Plan completion

Up from ~35% without structured plans

3.2x

Patient lifetime value

Multi-phase plans drive ongoing visits

$14K

Recovered monthly

From patients who would have dropped off

62%

More rebookings

Auto-scheduled follow-ups and maintenance

Every treatment plan deserves a system that finishes what it starts.

See how Decoda care plans turn treatment recommendations into completed journeys — more sessions delivered, more revenue captured, better patient outcomes.

Consult
Session 1
Session 2
Session 3
Review
Maintenance

Plan complete — patient satisfied — lifetime value maximized