🚀 Decoda raises $4.5M, led by Y Combinator. Read more
One inbox for every patient conversation
Two-way SMS with a shared inbox your whole team can see. No more “did anyone text Mrs. Johnson back?” — every message, every reply, one place.
- Shared team inbox with read receipts
- Full conversation history per patient
- Assign threads to specific staff
AI-suggested replies that learn your voice
Review AI-drafted responses, provide feedback, and let the system handle routine questions — rescheduling, pricing, directions. Your team focuses on patients, not typing.
Blasts and campaigns that actually convert
Bulk email and SMS to patient segments — announce promos, send reminders, drive bookings. Target by cohort so the right message hits the right patient.
Call History & Recordings
Browse calls, listen to recordings, read transcripts, and review AI actions taken on your behalf.
Patient Cohorts
Saved patient groups for targeted messaging — by tag, visit history, membership status, or custom filters.
Phone Provisioning
Dedicated phone numbers for your practice — no personal cell phones, no shared lines.