🚀 Decoda raises $4.5M, led by Y Combinator. Read more
Scale without
the spaghetti.
A patient who visits Uptown in March and Riverside in June is one person. On most stacks she becomes three records, and the allergy noted at the first site never reaches the third.
What operators tell us
Your platform shouldn't be the bottleneck.
Groups rarely outgrow their clinical software. They outgrow how fast it can change.
Their out of the box reporting is very limited and it doesn't give us everything that we are looking for. And every time we need changes made to that, that's been very frustrating.
— PE-backed group running 20+ locations
We move much faster than they are able to move. So that is definitely a frustration for us.
— MSO adding a new location every few weeks
Confidentially, if it were up to me, we would consider something else. We don't have the bandwidth to take that on at the moment.
— 27-location operator on a legacy platform
The roll-up
Compare sites without four logins.
The question a group owner asks is never “how did we do?” It's “why is Northgate behind?” That answer needs sites side by side on the same measure, in the same view.
- Revenue, utilization and patient volume per site
- Sites compared on the same measure, not exported separately
- Drill into a location without switching systems
- Provider-level view across the whole group
Adding the next one
Growth shouldn't cost more per site.
Per-provider surcharges and tiered plans quietly make each new location more expensive than the last, right when you're spending on the build-out. Pricing here is flat, a new site clones an existing one rather than being configured from scratch, and where a state board requires a separate legal entity you can have one without running a second system.
- No per-provider surcharges or tier jumps
- New locations spun up in days, not months
- Protocols, services and pricing replicate from an existing site
- Separate legal entities where a state board requires one, switched between in a click
- One patient record that travels between locations
Reviews
The proof is in the practice.
From multi-location groups running Decoda across every site. All 5 stars.
“They practically built a platform completely tailored to our business! If you present them with a pain point or feature — THEY WILL BUILD IT!”
Karin Stoldt
Co-CEO, The Refinery Medspa & Wellness
2 Locations
“Yes, it is a startup, but in my opinion, this is an advantage because they are going above and beyond to customize this to how we function as a business.”
Elizabeth Fleet
Operations Manager, Lush Medspa
2 Locations
“Incredibly attentive and hands-on, genuinely taking the time to understand how our business operates and making adjustments along the way.”
Caitlin Williams
Operations Manager, Hebe Medical Spa
3 Locations
“The team is on top of every question we have, easy to work with, and open to tailoring the system to how we actually operate.”
Sally Delory
Aesthetic Injector, Hebe Medical Spa
3 Locations
“Nothing short of amazing. They make it happen and are willing to make the system customized — building a platform to meet our very specific needs as a growing weight loss practice — with 15 locations! The customer service, the speed of which they innovate... is beyond what I ever expected from an EMR.”
Sophia Ro
Clinical Operations Manager, Rivas Weight Loss
15 Locations