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Multi-Location & MSOs
Scale without
the spaghetti.
You're adding locations faster than your platform can keep up. Decoda gives multi-location operators centralized reporting, standardized protocols, and per-location pricing that doesn't punish you for growing.
Book a DemoYour platform shouldn't be the bottleneck.
Their out of the box reporting is very limited and it doesn't give us everything that we are looking for. And every time we need changes made to that, that's been very frustrating.
PE-backed group running 20+ locations on Zenoti
We move much faster than they are able to move. So that is definitely a frustration for us.
MSO adding a new location every few weeks
Confidentially, if it were up to me, we would consider something else. We don't have the bandwidth to take that on at the moment.
27-location operator stuck on legacy platform
Infrastructure that grows with you
Centralized Dashboard
Revenue, utilization, and patient volume across every location in one view. Compare site performance side by side. No more logging into separate systems per location.
Rapid Location Onboarding
Spin up a new location in days, not months. Standardized protocols, consent forms, and workflows replicate instantly. Your acquisition velocity won't bottleneck on your tech stack.
Predictable Pricing
No per-provider surcharges, no tiered pricing games, no surprise fees as you scale. The math works at 3 locations or 30.
Unified Patient Records
Patients visit any location and their full history travels with them. No faxing, no duplicate records, no information gaps between sites.
Operations at Scale
Every location.
One source of truth.
Multi-location operators don't need a better EMR — they need operational infrastructure. Decoda gives your ops team real-time visibility into every site's revenue, utilization, and patient flow from a single platform.
- Compare location performance side by side
- Push protocol updates to all sites instantly
- Patients move between locations seamlessly
- New location live in days, not months
EMR, CRM, phones, payments, memberships, analytics.
Built for Operators
The problems that show up at location three.
One location is manageable. Two is a stretch. By three, your Frankenstein stack of EMR + CRM + phone system + payment processor starts breaking. Decoda is built for the complexity that comes with scale.
Reporting across locations
Legacy stack
Export CSVs from each system, merge in Excel, hope the data matches
Decoda
Real-time cross-location dashboard with drill-down per site
Onboarding a new location
Legacy stack
Weeks of setup, manual protocol duplication, staff retraining
Decoda
Clone protocols, workflows, and settings. Live in days.
Patient moves between sites
Legacy stack
Fax records, create duplicate chart, re-enter history
Decoda
Full history follows the patient automatically
Updating a treatment protocol
Legacy stack
Email each location, hope everyone implements it the same way
Decoda
One change updates every location instantly
Franchise & PE Groups
Locked into a corporate EMR?
Franchise systems and PE-backed groups are often contractually tied to legacy platforms. Decoda's open API lets you layer AI voice, scribe, and communication tools on top of your existing stack — then expand as contracts expire.
Talk to Us About IntegrationReviews
Trusted by multi-location teams
“Nothing short of amazing. They make it happen and are willing to make the system customized — building a platform to meet our very specific needs as a growing weight loss practice — with 15 locations! The customer service, the speed of which they innovate... is beyond what I ever expected from an EMR.”
Sophia Ro
Clinical Operations Manager, Rivas Weight Loss · 15 Locations
“They practically built a platform completely tailored to our business! If you present them with a pain point or feature — THEY WILL BUILD IT!”
Karin Stoldt
Co-CEO, The Refinery Medspa & Wellness · 2 Locations
“Yes, it is a startup, but in my opinion, this is an advantage because they are going above and beyond to customize this to how we function as a business.”
Elizabeth Fleet
Operations Manager, Lush Medspa · 2 Locations
“Incredibly attentive and hands-on, genuinely taking the time to understand how our business operates and making adjustments along the way.”
Caitlin Williams
Operations Manager, Hebe Medical Spa · 3 Locations
Ready to unify your locations?
Join multi-location groups that replaced their Frankenstein stack with one platform that scales.
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