One Platform.Built for Med spas.
Scheduling, charting, payments, inventory, and marketing in one system instead of six.
End to end
Six systems, one patient visit.
Here is the same visit on Decoda.
Booking in one app, charting in another, payments in a third. Every handoff is a place for something to get dropped.
New lead from Instagram
Megan sees an ad, taps "Book Now."
Auto-nurture kicks in. Follow-up in 30 seconds.
Patient texts:
"Do you have openings this week?"
AI responds in 4 seconds with 3 available slots.
Do you have openings this week?
DECODA AIHi Megan! We have 3 openings:
Booked, forms signed
Tuesday 2:00 PM — forms sent instantly.
Medical history, consent, and photo release signed before arrival.
Megan HollowayNew patientVisit recorded
SOAP note auto-generated from conversation.
Chart complete before the patient leaves.
Payment collected
$382.50 charged — membership discount applied.
Receipt sent, inventory deducted, next visit auto-suggested.
Your clinic evolves.
Your EMR should too.
AI + Platform
A complete platform. Built-in AI that handles the work between the work.
A full practice management system where AI handles the repetitive work, so your team spends its time on patients.
Support
Support you can actually reach.
Slack us or call us. Most answers come back in under five minutes.
Call or text us directly
Real humans pick up. No hold music. No phone tree.
Consent form template — wrong field mapping for laser treatment
Template updated, new fields live
Dedicated Slack channel
Your own #decoda-support — message anytime
Hey — is there a way to auto-send a follow-up text 48 hours after a Botox appointment?
Yes! Go to Settings → Rules, create a rule set with an SMS step and set the delay to 48hrs. Want me to set it up for you?
That would be amazing, yes please
Done — 48hr follow-up is live for all Botox visits. Customized the template with your aftercare instructions too.
Your old EMR called it support too.
A Slack channel and a phone number, answered by the team that builds it.
“The great customer service, the speed of which they innovate and build our platform, and the product itself is beyond what I ever expected.”
Sophia Ro
Rivas Weight Loss · 15 Locations
Reviews
The proof is in the practice.
From solo practitioners, single locations to multi-location groups. All 5 stars.
“Where [our old EMR] took days to respond to an issue, my Decoda team is on it in minutes. They are customizing the entire platform for our practice.”
Wendy Bowers
Clinic Owner, A Fresh Face
“They practically built a platform completely tailored to our business! If you present them with a pain point or feature — THEY WILL BUILD IT!”
Karin Stoldt
Co-CEO, The Refinery Medspa & Wellness
2 Locations
“Yes, it is a startup, but in my opinion, this is an advantage because they are going above and beyond to customize this to how we function as a business.”
Elizabeth Fleet
Operations Manager, Lush Medspa
2 Locations
“Incredibly attentive and hands-on, genuinely taking the time to understand how our business operates and making adjustments along the way.”
Caitlin Williams
Operations Manager, Hebe Medical Spa
3 Locations
“The team is on top of every question we have, easy to work with, and open to tailoring the system to how we actually operate.”
Sally Delory
Aesthetic Injector, Hebe Medical Spa
3 Locations
“Nothing short of amazing. They make it happen and are willing to make the system customized — building a platform to meet our very specific needs as a growing weight loss practice — with 15 locations! The customer service, the speed of which they innovate... is beyond what I ever expected from an EMR.”
Sophia Ro
Clinical Operations Manager, Rivas Weight Loss
15 Locations
Platform
Built to scale with you.
Runs a single treatment room or forty locations on the same infrastructure.
Mobile & Tablet Friendly
Your clinic on any device. Manage appointments, view charts, and get alerts on the go.
AI-native, not retrofitted.
Built into the workflows from the first release, not added as a plugin or acquired later.
No lock-in. Ever.
Month-to-month. Cancel anytime. No annual commitment.
Security, not theater.
HIPAA compliant end to end, with encryption at rest and in transit.
Fully customizable.
Your platform, your way.
We handle the switch. All of it.
We migrate patient records, appointment history, photos, memberships, and financial data with scripts written for your current platform. No onboarding fees, and we train your staff before go-live.
your_practice_data.csv
42,847 records
Your data. Actually yours.
Export everything yourself, anytime. You don't have to call anyone to leave.