One Platform.Built for Med spas.
One platform that runs your entire practice — so your team can stop managing software and start managing growth.
End to end
Your workflow is held together by duct tape.
Follow a patient. See what smooth looks like.
Booking in one app, charting in another, chasing payments in a third — your team isn’t inefficient, your tools are.
New lead from Instagram
Megan sees an ad, taps "Book Now."
Auto-nurture kicks in. Follow-up in 30 seconds.
From first message to final payment — one patient, one platform.
No switching, no gaps, no loose ends.
AI + Platform
A complete platform. Built-in AI that handles the work between the work.
Not just another tool — a full practice management system where AI handles the busywork so your team can focus on patients.
Support
The platform that never leaves you stuck.
No lost support tickets. No never-ending wait queues.
Call or text us directly
Real humans pick up. No hold music. No phone tree.
Consent form template — wrong field mapping for laser treatment
Template updated, new fields live
Dedicated Slack channel
Your own #decoda-support — message anytime
Hey — is there a way to auto-send a follow-up text 48 hours after a Botox appointment?
Yes! Go to Settings → Rules, create a rule set with an SMS step and set the delay to 48hrs. Want me to set it up for you?
That would be amazing, yes please
Done — 48hr follow-up is live for all Botox visits. Customized the template with your aftercare instructions too.
Your old EMR called it support too.
No more tickets. No more chatbots. No more lost email chains.
“The great customer service, the speed of which they innovate and build our platform, and the product itself is beyond what I ever expected.”
Sophia Ro
Rivas Weight Loss · 15 Locations
Reviews
The proof is in the practice.
From solo practitioners, single locations to multi-location groups. All 5 stars.
“Where [our old EMR] took days to respond to an issue, my Decoda team is on it in minutes. They are customizing the entire platform for our practice.”
Wendy Bowers
Clinic Owner, A Fresh Face
“They practically built a platform completely tailored to our business! If you present them with a pain point or feature — THEY WILL BUILD IT!”
Karin Stoldt
Co-CEO, The Refinery Medspa & Wellness
2 Locations
“Yes, it is a startup, but in my opinion, this is an advantage because they are going above and beyond to customize this to how we function as a business.”
Elizabeth Fleet
Operations Manager, Lush Medspa
2 Locations
“Incredibly attentive and hands-on, genuinely taking the time to understand how our business operates and making adjustments along the way.”
Caitlin Williams
Operations Manager, Hebe Medical Spa
3 Locations
“The team is on top of every question we have, easy to work with, and open to tailoring the system to how we actually operate.”
Sally Delory
Aesthetic Injector, Hebe Medical Spa
“Nothing short of amazing. They make it happen and are willing to make the system customized — building a platform to meet our very specific needs as a growing weight loss practice — with 15 locations! The customer service, the speed of which they innovate... is beyond what I ever expected from an EMR.”
Sophia Ro
Clinical Operations Manager, Rivas Weight Loss
15 Locations
Platform
Built to scale with you.
Enterprise-grade infrastructure with the simplicity of a tool built for small teams.
Mobile & Tablet Friendly
Your clinic on any device. Manage appointments, view charts, and get alerts on the go.
Born with AI. Not bolted on.
Not a plugin. Not an acquisition. Intelligence woven into every workflow since day one.
No lock-in. Ever.
Month-to-month. Cancel anytime. We earn your business every month — not with a contract.
Security, not theater.
HIPAA compliant, start to end. Your patient data is protected at every layer.
Fully customizable.
Your platform, your way.
We handle the switch. All of it.
Patient records, appointment history, photos, memberships, financial data — we migrate everything with custom scripts built for your current platform. No onboarding fees. Your staff trains with us, and you go live in weeks, not months.
your_practice_data.csv
42,847 records
Your data. Actually yours.
Full export, anytime. No calls. No “retention teams.” No hostage negotiations.