🚀 Decoda raises $4.5M, led by Y Combinator. Read more
Self-Scheduling
Configurable online booking with service limits, booking fees, and credit conversion. Patients book on their own time — your front desk stays focused on who’s already in the room.
AI-Connected Booking
Patients call your AI assistant, it checks availability and sends a booking link — no human needed. After-hours calls turn into confirmed appointments before your team clocks in.
How a booking actually happens
From first contact to confirmed appointment — zero manual steps.
Patient calls or visits your site
AI voice picks up the phone. Online booking is always open. Either way, availability is checked in real time.
Smart availability matching
Provider capacity, room availability, equipment conflicts, and service duration are all factored in automatically.
Booking confirmed instantly
Patient gets a confirmation via SMS. Provider sees it on the calendar. No back-and-forth. No double-bookings.
Before Decoda vs. after
- Patients call, you put them on hold
- Front desk juggles 3 calendars
- Double-bookings catch you mid-treatment
- No-shows cost you $400+ per slot
- AI answers and books in seconds
- One calendar, all providers and rooms
- Conflicts blocked before they happen
- Booking fees and reminders cut no-shows
Everything else under the hood
Provider Capacity
Max concurrent patients per time slot with shift-level overrides.
Bookable Resources
Rooms, equipment, and treatment beds with location assignments to prevent double-booking.
Shift Planning
Weekly provider shifts, block scheduling, conflict resolution, holiday schedules.
Smart Status Tracking
6 appointment statuses with customizable visual styles — Reserved through Cancelled.