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Good Faith Exams

The exam expired.
You found out at the chair.

A Good Faith Exam is valid for a year, and a year is exactly long enough for everyone to forget it. The treatment stops, the room sits, and someone has an awkward conversation.

Treatment on hold
Room booked 45 min
Check-in · 2:15
Blocked
MT
Marcus Tran
Botox · Dr. Chen · Room 2
No valid Good Faith Exam
Last exam expired 11 days ago. Treatment cannot proceed.
He's already in the chair. Someone has to tell him.

It starts itself

Booked on Tuesday. Cleared by Wednesday.

The exam is requested when the treatment is booked, not when the patient shows up. Intake goes to their phone, a licensed provider reviews it, and the outcome lands back on the chart without anyone chasing it.

  • Triggered automatically by the booking
  • Patient completes intake on their own device
  • Two-way sync, so status and outcome return to the chart
  • On-demand and at-home exam types both supported
Exam status
In flight
Connecting
Request sent at booking
Intake
Patient completes history on their phone
Processing
Submitted to the provider network
Pending Review
Licensed provider reviewing
Approved
Clearance written to the chart
Triggered by the booking. Nobody on your team started it.

The 365-day clock

Every exam has an expiry date.

A GFE covers a patient for a year from the date it was performed. Nobody tracks that in their head across a few hundred patients, which is why it surfaces as a surprise at the worst moment.

  • Validity computed per patient from the exam date
  • Expiring and expired coverage surfaced ahead of the visit
  • Re-exam triggered before the appointment, not at it
  • Coverage checked against the treatment being booked
GFE coverageValid 365 days
Sarah Whitfield
Valid until 12 Mar 2027
201d left
Marcus Tran
Valid until 04 Sep 2026
12d left
Priya Nair
Valid until 18 Aug 2026
5d expired
Dana Reyes
Valid until 27 Jan 2027
157d left
The re-exam is triggered before the booking, not discovered at it.

At the door

Clearance is a green check.

The front desk should not be interpreting compliance. At check-in the answer is already on the screen: exam status, the examining provider, the expiry date, and whether it covers what the patient is here for.

  • Status visible on the check-in screen, not in another portal
  • Examining provider recorded for the audit trail
  • Every status change timestamped and attributable
  • Coverage spans the treatment menu, not one procedure
Check-in · 2:15
Cleared
Good Faith ExamApproved
Examining providerOn record
Valid until04 Sep 2027
Treatment coveredBotox
Front desk saw a green check. That was the whole step.
“We used to chase GFE paperwork for every patient. Now it's just done before they walk in.”
Practice Owner

Compliance that runs ahead of the appointment.

Nobody should discover a compliance gap with a patient already in the chair. The exam, the expiry and the clearance all sit in the same record as the booking that needs them.