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Your competitor bills members in seconds.
You bill them in a spreadsheet.
Tiered pricing. Rollover credits. Prorated first payments. Freeze-and-unfreeze without breaking someone's schedule. The membership engine every other platform forgot to finish.
The leak
You're losing members you never knew you had.
Most membership modules are a checkbox in the sales deck and a nightmare in production. Cards fail silently, credits expire without warning, and freeze requests live in text threads.
The silent decline
Amanda’s card expired in December. Your platform never told anyone. Three months of missed billing before the front desk notices.
$747 uncollected · plus a lost member.
The credit graveyard
Gold members have credits they never use because nobody — staff or patient — can see the balance. Your best members feel like they’re not getting value.
“I don’t think I’m using this.”
The freeze scramble
A member texts asking to freeze for 2 months. The front desk pauses her plan in one system, forgets to lock scheduling in the other. She books a treatment she shouldn’t have.
Refund. Awkward conversation. Trust dented.
The builder
Configure it once.
The way your practice actually runs.
Trial pricing, promo months, then standard. Credits per cycle with optional rollover. Discount groups scoped by category, per-item, or global. No consultant required.
Configure a tier
Gold — Beauty Banks
Discount groups
Applied at checkout
Billing that runs itself
Prorate the first payment.
Retry the failed one. Roll forward the credit.
Daily, weekly, monthly, quarterly, yearly — pick a cadence per tier. Failed cards retry on your schedule. Credits carry cleanly from one cycle to the next.
Billing run · today
Auto-retries, prorations, receipts
Credit ledger
Jessica T. · Gold · 4-cycle rollover
The retention effect
One patient. Two lifetime values.
When a member has a running credit balance and a scheduled next visit, they keep coming back. Without them, they drift.
Members stay. Non-members leave.
Members are worth 3.4× more over 24 months — and they refer friends.
“Can we pause right here? Memberships are a huge area where most platforms completely fall short.”
Your membership module is probably broken.
See the one that isn't. We'll walk you through Beauty Banks, credit rollover, prorated billing, and the retention dashboard in 20 minutes.