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Exclusive Partnership · Illume × Decoda

Clinical intelligence for every role on your team.

Illume turns your Decoda activity into clear business insights. Role-based dashboards, weekly insights, and coaching-style recommendations — so every team member sees the metrics that matter for their role.

Partner integration active
Weekly digest · Mon 7am
Decoda · Welcome back9:42 AM
Decoda×Illume
Illume integration · live
Role-based dashboards live · weekly digest queued
INSIGHTS

Why Illume

Clear business insights without the spreadsheets

What Illume brings to the table — the standalone strengths your clinic gets the day you sign.

Illume · Owner dashboard
Live
OwnerManagerProviderFront desk
Revenue
$184k+12%
Net rev · week
Marketing
187+18%
Bookings from ads
Patient experience
92%+4
Show rate · 30d
Operations
78%+6
Provider utilization
Ava · weekly insight

Membership conversions up +6 pts at Scottsdale. Replicate the same pricing tier at Miami this week to close the gap.

Switch role · same dashboard, role-appropriate metricsOpen digest →

When Illume meets Decoda

Turn clinic activity into clear business insights.

Your Decoda data already holds the story of how your clinic is performing. Illume gives every role on your team the dashboards, insights, and recommendations they need to act on it — without spending hours pulling reports or managing spreadsheets.

01 · Provider scorecards
RY
Dr. Reyes
92
OK
Dr. Okafor
78
BR
Dr. Brennan
62

Accountability and performance conversations grounded in the same scorecard the provider sees.

02 · Every location, one rollup
$184k
$142k
$96k
ScottsdaleAustinMiami

Single-location view for managers. Multi-location rollup for owners and operators — same source data.

03 · Benchmarking
Median
Your portfolio
Aesthetic peers
+24 pts

Compare across providers, locations, and time periods — and against the broader aesthetics market.

04 · Alerts that matter
TrendMembership conv. up +6 pts at Scottsdale.
RiskMiami retention down 8 pts — 12 patients lapsed.
MissedTox+filler bundle offered on 41% of eligible visits.

Surface what changed, what's slipping, and where revenue is leaking — before the next exec review.

Outside Decoda
3 tabs · 2 logins
📁
Your EMR
Patient chart
Illume portal
Separate login · insight workflow
Email follow-up
Chase docs back into chart
Insight lives in a separate system
Inside Decoda
1 record · 1 view
SM
Sarah Mitchell · PT-2841
Active · insight on file
INSIGHTS
Insight requested
Triggered from chart · Illume
AUTO-ATTACH
Insight result filed
Stored in patient record · 0 manual steps
WORKFLOW
Next step queued
Decoda routes the follow-up automatically
One source of truth — chart, request, result

Beyond reporting

Reporting was the obvious silo. It’s not the only one.

Decoda collapses the rest the same way: charts, scheduling, billing, memberships, communications, and inventory — all in the same record, all on one AI-native platform built for elective care.

ChartNotesHistoryPhotos
PT-2841
SM
Sarah Mitchell
DOB 04/12/1988 · Active
Active
Treatment history
Botox — Glabella
20UMar 18
Filler — Lips
1mLFeb 04
HydraFacial
SignatureJan 11
12
Visits
Gold
Member
$14.2k
Lifetime
Patient records

Charting, notes, and treatment history in one place.

Call LogToday
Jessica Torres
Inbound · 2:14 PM · 4m 32s
Front Desk
New Patient Inquiry
Inbound · 1:48 PM · 2m 10s
AI Receptionist
Dr. Kemp Follow-up
Outbound · 12:05 PM · 3m 15s
Front Desk
18 calls · 0 missed · 100% answeredOpen call log →
Phone system

Every call routed, tracked, and logged automatically.

Bespoke Agents · Ask Decoda

Any question about your clinic.
Answered instantly.

Ask Decoda
Any question about your clinic. Answered instantly.
Live
Which providers are ahead of plan on net revenue per visit this quarter?
Net revenue per visit · Q1 2025Plan: 400
Dr. Reyes
468
Dr. Okafor
412
Dr. Brennan
318
Dr. Reyes and Dr. Okafor ahead of plan. Dr. Brennan 21% below — coaching session queued in next provider scorecard review.
Decoda Agent·WEEKLY INSIGHTS DIGEST
/digest
Decoda Agent·PROVIDER SCORECARDS
/scorecards

Proactive Intelligence

Always analyzing.
Always working.
Always ahead.

Custom Intelligence

Custom intelligence, built around your clinic.

Decoda IdentifiedOpportunity FoundActivate
01
Campaign Optimizer

Connect Meta & Instagram. Auto-optimizes ad spend and targeting in real time — replacing a $10K/month agency.

/marketingActivate →

The proof is in the practice

From solo practitioners to multi-location groups.

All 5 stars.

Where [our old EMR] took days to respond to an issue, my Decoda team is on it in minutes. They are customizing the entire platform for our practice.

WB
Wendy Bowers
Clinic Owner, A Fresh Face
1 Location

They practically built a platform completely tailored to our business! If you present them with a pain point or feature — THEY WILL BUILD IT!

KS
Karin Stoldt
Co-CEO, The Refinery Medspa & Wellness
2 Locations

Yes, it is a startup, but in my opinion, this is an advantage because they are going above and beyond to customize this to how we function as a business.

EF
Elizabeth Fleet
Operations Manager, Lush Medspa
2 Locations

Decoda Health

One platform,
designed for you.

AI-NATIVE

Intelligence built in.

Not layered on. Every feature ships with the AI that runs it — agents, summaries, automations.

CONFIGURED TO YOUR CLINIC

Your workflows. Your services. Your way.

Decoda flexes to how your team already works — not the other way around. No rigid templates.

PURPOSE-BUILT

Built for medical aesthetics from day one.

Not a general EMR with aesthetics bolted on. Charting, inventory, memberships — all native to your specialty.

Illume × Decoda

One partnership. A clearer view of how your clinic is performing.

See how Illume and Decoda support your practice together.

Your practice · powered by Decoda
All clear
INSIGHTS
Illume integration · live
Role-based dashboards live · weekly digest queued
EMR
Charts closing on time
0 unsigned · 100% same-day
PHONE
Every call answered
0 missed · 100% routed
RETENTION
Patients rebooking
Lapsed flagged · outreach automated